Patient Services Advocate Job at Confidential, Saint Louis, MO

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  • Confidential
  • Saint Louis, MO

Job Description

Dental Patient Registration & Scheduling Coordinator

Position Overview

We are seeking an experienced and detail-oriented Dental Patient Registration & Scheduling Coordinator to support a busy dental clinic environment. In this role, you will serve as a key point of contact for patients, ensuring a seamless registration and scheduling experience while supporting clinical operations and delivering exceptional customer service.

Key Responsibilities

  • Complete patient registration by accurately collecting and entering demographic and insurance information
  • Determine appropriate service fees and collect payments in accordance with clinic policies
  • Serve as a liaison between dental students/providers and patients to ensure clear communication and a positive experience
  • Accept incoming referrals and schedule patient appointments efficiently based on provider availability
  • Verify dental procedure codes and ensure accurate documentation for billing and insurance purposes
  • Confirm appointments and follow up with patients to reduce no-shows and maintain schedule integrity
  • Maintain detailed and accurate records in electronic systems
  • Process daily financial transactions, including payments and preparation of bank deposits
  • Provide excellent customer service through professional, friendly, and solution-focused interactions

Required Qualifications

  • Minimum of 2 years of experience in a healthcare setting (dental experience strongly preferred)
  • At least 2 years of customer service experience
  • Knowledge of third-party reimbursement and insurance processes
  • Strong computer proficiency, including Microsoft Office (Word, Excel, Outlook)
  • Ability to accurately register and interview patients
  • Strong organizational skills with high attention to detail
  • Excellent verbal and written communication skills
  • Ability to manage multiple priorities in a fast-paced environment

Preferred Skills

  • Experience with patient scheduling and dental office workflows
  • Familiarity with dental coding and billing processes
  • Experience handling financial transactions, including payment processing and deposits
  • Ability to work independently while also collaborating with cross-functional teams

What We’re Looking For

  • Professional, dependable, and customer-focused individual
  • Strong problem-solving skills and ability to use initiative
  • Flexible and adaptable in a dynamic clinical setting
  • Commitment to accuracy, confidentiality, and high-quality service

Experience Level

  • Mid Level (based on experience in healthcare/dental environments)
Job Type & Location

This is a Contract to Hire position based out of St. Louis, MO.

Pay and Benefits

The pay range for this position is $21.50 - $21.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in St. Louis,MO.

Application Deadline

This position is anticipated to close on May 21, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Tags

Contract work, Temporary work, Work at office, Flexible hours

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