Job Description

Brown Harris Stevens Residential Management is seeking dedicated and professional candidates for temporary and full-time roles for a prominent full-service ultra-luxury condominium located on the Upper West Side. These roles include seasonal assistance, Porters, Lobby Attendants, Doorman, and Concierge for all shifts.

Under the direction of the assigned supervisor, this role will be one of the first points of contact for Residents entering the lobby, seeking services, and/or setting the standard for the five-star aesthetic of the building. As such, this role must always display a professional appearance, speak in a polite manner, and clear tone, including addressing any Residents or Guests that may cross their path. This role is responsible for working with the General Manager to solve issues related to its specific discipline area and improve the service that we provide to our clients.

Job Related Tasks Include:

• Opening Doors for Arriving Residents and Guests
• Delivering Packages, Groceries, and Bellcarts to and from Units
• Maintaining Forbes Five-Star Standards for Lobby Cleanliness & Appearance
• Assisting Residents & Guests with Transportation Needs Such as Taxis, Car Services, Etc.
• Cleaning Common & Public Areas Throughout Building at Forbes 5-Star Level
• Providing the Highest Standard of Customer Service to Residents and Guests

Requirements

• A minimum of 2 years of customer service experience in a luxury hotel or luxury residential building preferred
• Prior experience as a Porter, Concierge, or Doorman
• Polished and professional presentation and demeanor
• Strong verbal and written communication
• Familiar with MS Office applications and BuildingLink preferred.
• Must be a team player and be open to lateral service as required.

Benefits

• 32BJ Union Benefits
• Mid-Year and Annual Performance-Based Bonuses Offered
• Uniforms & Dry-Cleaning Services

Brown Harris Stevens Residential Management, LLC is an equal opportunity employer.

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