Job Description

About this role

Preqin Client Experience

Preqin Client Experience part of the Preqin Client Success organization within the Aladdin Client Business is dedicated to maximizing product value and delivering a high-quality client experience. Our teams serve as consultative domain experts who shape client workflows and drive adoption of Preqins solutions across their organizations.

We partner closely with Client Engagement Product Data and the broader Aladdin ecosystem to deliver a cohesive highquality client experience that reflects BlackRocks commitment to operational excellence innovation and client centricity.

Job Overview

The Associate Preqin Client Experience plays a critical role in shaping how clients leverage Preqins data insights and products. This is a consultative expert positionresponsible for advising clients on private markets datasets supporting workflow optimization and expanding Preqins footprint within their organizations.

You will build strong crossfunctional relationships translate data and product expertise into actionable guidance and proactively identify opportunities to enhance the client partnership with Client Engagement youll help drive adoption mitigate friction and ensure clients realize the full strategic value of Preqins solutions.

In this role you will:

• Build deep consultative partnerships with client subject matter experts superusers and key stakeholdersserving as a privatemarkets data expert who shapes workflows drives bestpractice adoption and elevates Preqins strategic value across their organization.
• Partner with the Preqin Client Engagement team to deliver a seamless coordinated client experience across onboarding adoption and renewal.
• Develop a sharp understanding of client objectives and align Preqins capabilities to support those business priorities.
• Master Preqins data and its application across client workflows and analytics while deepening expertise in eFront and Aladdin to support integrated private market solutions.
• Identify upsell and cross-sell opportunities collaborating with Client Engagement and Sales teams to grow account value.
• Partner with Product Data and Engineering to resolve issues escalate concerns and bring the client voice into roadmap planning.
• Strengthen alignment across the Aladdin Client Business to ensure clients experience a cohesive highquality support model postacquisition.
• Contribute to initiatives that reduce operational friction streamline internal processes and uplift the overall client experience.

You are a good fit if:

• Bring 3 years of experience in Client Success Client Experience or other client facing roles within finance SaaS tech or related industries.

• Demonstrate the ability to be a team player and take initiative assisting peers.
• Possess a solutions-oriented mindset viewing product and client journey friction points as opportunities for improvement.
• Excel at building strong relationships both internally and externally with a collaborative and transparent approach.
• Promote open honest communication and encourage cross-functional alignment.
• Thrive in entrepreneurial environments showing resilience and agility in navigating ambiguity.
• Full professional proficiency in Spanish is a plus.

For New York NY Only the salary range for this position is USD$100000.00 - USD$132000.00 . Additionally employees are eligible for an annual discretionary bonus and benefits including healthcare leave benefits and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role location and firm department and individual performance.

Our benefits

To help you stay energized engaged and inspired we offer a wide range of benefits including a strong retirement plan tuition reimbursement comprehensive healthcare support for working parents and Flexible Time Off (FTO) so you can relax recharge and be there for the people you care about.

Our hybrid work model

BlackRocks hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock we are all connected by one mission: to help more and more people experience financial well-being. Our clients and the people they serve are saving for retirement paying for their childrens educations buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment the one we make in our employees. Its why were dedicated to creating an environment where our colleagues feel welcomed valued and supported with networks benefits and development opportunities to help them thrive.

For additional information on BlackRock please visit @blackrock Twitter: @blackrock LinkedIn: is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees and we evaluate qualified applicants without regard to race creed color national origin sex (including pregnancy and gender identity/expression) sexual orientation age ancestry physical or mental disability marital status political affiliation religion citizenship status genetic information veteran status or any other basis protected under applicable federal state or local law. View the and the

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process please email . All requests are treated in line with our .

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law including any applicable fair chance law.

Required Experience:

IC

Job Tags

Full time, Apprenticeship, Work at office, Local area, Work from home, Flexible hours, 1 day per week

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