Job Description

JOB SUMMARY

Residential Assistants provide 24-hour staffing in a supportive housing program for men living with HIV/AIDS. Staff work in rotating shifts to ensure the safety, security, and well-being of residents. The role includes crisis intervention, emotional support, assistance with daily living activities, and coordination of health-related programming. Residential Assistants help maintain a structured, respectful, and empowering environment that promotes wellness, independence, and dignity.

ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES

• Resident Support & Safety
  • Monitor facility to ensure safety and security of all residents.
  • Conduct regular house checks and document observations.
  • Respond to emergencies and coordinate with medical or crisis services as needed.
• Health & Wellness Programming
  • Support residents in managing health-related needs, including medication adherence and medical appointments.
  • Collaborate with case managers and health educators to facilitate HIV/AIDS education and wellness workshops.
  • Maintain knowledge of service models. Communicate with case management staff and perform assigned tasks related to model service delivery.
  • Encourage participation in therapeutic and recreational activities.
• Intake & Orientation
  • Conduct telephone and in-person screenings for potential residents.
  • Provide orientation to new residents, including house rules, schedules, and available services.
• Daily Operations
  • Maintain all security, fire, and shift logs daily.
  • Complete timely comprehensive and accurate incident reports for all incidents in the facility as they happened.
  • Assist residents with daily living tasks such as meal preparation, hygiene, and transportation coordination.
  • Complete shift exchanged shifts accurately by verifying who is in and out of the facility daily
  • Address all negative client behavior and report to supervisors upon occurrence.
  • Contact supervisors anytime there is a need to involve NJPD, EMS and/or FDNJ.
  • Maintain professional relationships with clients and client confidentiality.
  • Practice universal precautions.
  • Observe and report irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.
  • Control pedestrian access and traffic inside facilities to maintain order and security of people and property.
  • Warn violators of rule infractions and, under direction, request violators to leave the premises.
  • Uphold confidentiality and professional boundaries at all times.

ADDITIONAL RESPONSIBILITIES

• Attend staff meetings, supervision sessions, and training workshops.
• Adhere to agency policies, including confidentiality and ethical standards.
• Foster a respectful and inclusive environment for individuals of diverse backgrounds and experiences.
• Support residents in navigating stigma and discrimination related to HIV/AIDS.

EDUCATION & EXPERIENCE

• High School Diploma or GED required; Associate’s Degree preferred.
• Experience in residential or supportive housing settings strongly preferred.
• Knowledge of HIV/AIDS-related issues and trauma-informed care is a plus.
• Bilingual (Spanish/English) preferred.
• Strong interpersonal, communication, and crisis intervention skills.
• Basic computer literacy.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid driver’s license and access to a registered vehicle required.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Must be able to perform physical tasks such as walking, lifting, and responding to emergencies.
• Work environment includes residential facility settings with exposure to individuals managing chronic health conditions.

EQUAL OPPORTUNITY EMPLOYER

This organization is committed to diversity, equity, and inclusion. All qualified applicants will be considered without regard to race, religion, gender, sexual orientation, disability, or HIV status.

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