Job Description

Pay rate: $20/ hour  - Use our Daily Pay benefit and get access to your pay as you need it.

About Westgate Resorts
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

As a Security Supervisor , you play a critical leadership role in keeping our corporate offices safe, secure, and welcoming. This position blends hands-on security oversight with people leadership and operational coordination. You lead and support Security personnel, oversee investigations, manage safety and security systems, and ensure compliance with corporate policies and state regulations.

At Westgate Resorts, our team members are the heart of our success. When you join the Corporate Security team, you become part of a company that values hospitality, teamwork, and growth.

What You’ll Do as a Security Supervisor:

• Lead and support Security personnel to ensure daily procedures and responsibilities are followed according to corporate policy and state regulations.
• Manage and maintain security and maintenance systems, including the Villa Maintenance system, electronic key control, and surveillance platforms.
• Conduct and oversee internal criminal and civil investigations and serve as a liaison with Law Enforcement and Emergency Services.
• Administer government-mandated safety and security programs such as Bloodborne Pathogens and Hazard Communication training.
• Provide outstanding customer service by assisting guests and supporting internal departments when needed.
• Partner with Sales, Marketing, and operational teams to resolve security-related issues and support business needs.
• Prepare clear, accurate, and timely incident reports, investigation summaries, and operational documentation.
• Respond to critical incidents and take command of incident scenes, including fire alarms and emergency situations.
• Coordinate and supervise security coverage for special events and high-profile activities.
• Participate in operational, safety, and risk management meetings as directed.
• Ensure Disaster Plans, Emergency Procedures, and Standard Operating Procedures are followed and kept current.
• Operate company vehicles when required.

Qualifications

What You Will Bring as a Security Supervisor:

• High school diploma or general education degree (GED)
• Previous experience in security, law enforcement, military, or a related field is required (minimum of 3 year)
• Possession of a valid Unarmed Security Officer license (as required by the state of employment) is a plus; however, we will assist qualified candidates in obtaining this certification if needed
• Certificate certificates in First Aid, CPR and AED highly preferred but not required
• Prior hospitality or guest service experience strongly preferred
• Strong verbal and written communication skills
• Proficiency with basic computer systems used to complete reports, logs, and email communication
• Ability to remain calm and professional in high-pressure or emergency situations
• Excellent judgment, integrity, and attention to detail

Requirements:

• Must be at least 18 years of age
• Must be able to lift 50 lbs
• Flexibility to work nights, weekends, and holidays
• Must have a valid Florida Driver’s License
• Must have a Class D Security Guard License (Unarmed) issued by the State of Florida
• Required to pass a background check, drug test, and motor vehicle record (MVR) check
• Required to provide proof of eligibility to work in the United States
• Requires physical stamina and the ability to work indoors and outdoors, remain on your feet for extended periods, climb stairs, and move quickly for short distances as needed

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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